Full Service Restaurant Service Manager

Company: Perkins Restaurant & Bakery - CyHawk Hospitality
Location: West Des Moines
Posted on: October 23, 2024

Job Description:

Benefits:

• Life/Disability Insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
  CyHawk Hospitality, Inc., franchisee for Perkins American Food Co., is now hiring a Restaurant Service Manager. Weekends are required with a 50-hour typical work week. This position will train at one of our locations in the Iowa/Nebraska/South Dakota region, with the intent of moving to one of our locations in this region as a Service/Assistant Manager.
  
  Willingness to relocation is a must.
  
  Benefits include 2 weeks of vacation, health, dental, life/disability insurance, and more. Plus, we're closed on Christmas day.
  
  Annual salary is $55,000 - $60,000 depending on experience, plus bonus.
  
  CyHawk is a growing company that opened our first Perkins in 2007 and recently acquired our 20th and 21st restaurant.
  
  SUMMARY OF POSITION
  Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
  
  
  REPORTING RELATIONSHIPS
  
  • Reports: Directly to General Manager
  • Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
  • External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schoolsLEADERSHIP ABILITIES
    
    • Demonstrates principles actions, uses sound judgment and follow through on commitments.
    • Anticipates problems and issues and makes timely and sound decisions.
    • Demonstrates a passion and working knowledge of food, liquor, beer and wine.
    • Leads by example and maintains a guest first focus.
    • Sets and shares goals with team, monitors and tracks progress of goals.
    • Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
    • Clarifies roles, responsibilities, priorities and expectations.POSITION ACTIVITIES AND TASKS
      
      • Assists the General Manager in planning and analyzing administration and operations manpower.
      • Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
      • Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
      • Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
      • Ensures proper management of the facility and equipment through preventive
      • Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
      • Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
      • Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
      • Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.
      • Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision.
      • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
      • Ensures the thorough training and development of non-exempt personnel directly supervised.Disclaimer
        This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
        
        This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate. Associated topics: conference, day shift manager, director food and beverage, front end, frontend, gerente de cocina, partner, restaurant general manager, restaurant operations, supervisor

Keywords: Perkins Restaurant & Bakery - CyHawk Hospitality, Ames , Full Service Restaurant Service Manager, Executive , West Des Moines, Iowa