Regional Director Pharmacy Business Operations/340B

Company: MercyOne
Location: Des Moines
Posted on: April 19, 2025

Job Description:

Employment Type: Full time Shift: Rotating Shift Description: The Regional Director Pharmacy Business Operations / 340B is accountable for leading, managing and advancing people, processes and / or programs that support direct or indirect patient care related to pharmacy business operations and 340B. The Regional Director Pharmacy Business Operations and 340B educates about, promotes and advocates for the 340B program. This position reports to the Regional Chief Pharmacy Officer. Responsible for providing leadership, oversight, direction, alignment, and standardization for Pharmacy Business Operations / 340B services across assigned region/business line. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Responsible for ensuring performance excellence in terms of quality, safety, service, affordability, and technology. Oversees HRSA compliance and auditing; manages the pharmaceutical supply chain; and is responsible for pharmacy business operations. ESSENTIAL FUNCTIONS Leadership - Provides leadership & retains accountability for delegation, choices, decisions, and outcomes. Directs alignment and standardization for Pharmacy business operations / 340B to provide high-quality, cost-effective patient care in accordance with professional standards, regulatory and licensing agency policies, and federal and state laws related to the practice of Pharmacy. Acts independently and appropriately within scope of knowledge and experience. Exhibits agility and willingness to take on new and additional responsibilities. Embraces new ideas and cultural differences while managing competing priorities. Goals - Provides guidance with executive leaders and pharmacy staff to develop strategy, goals, objectives, and operational standards to ensure services and priority alignment. Responsible for the successful achievement of strategic objectives and goals and optimizing resources to achieve the desired outcomes.Quality and Compliance- Creates and promotes a culture based on the principles of continuous quality improvement. Establishes standards and provides oversight for monitoring quality assurance activities and issues. Identifies opportunities and creates corrective action plans to improve operational effectiveness.Finance - Ensures appropriate budgets are prepared for Pharmacy related services. Influences effective, judicious, and financially responsible use of resources. Collaborates in identifying analytics and metrics to demonstrate baseline and performance improvement targets. Monitors key performance indicators (KPIs), drives tactics, and implements actions plans.Pharmacy Operations - Responsible for efficient operational processes. Initiates and supports business development and revenue integrity activities. Ensures compliance with the 340B program regulations, recommends opportunities, promotes community benefit, and optimizes contracting. Optimally utilizes and integrates technology and centralized support services.Analyzes external factors that affect Pharmacy business operations, including activities of business competitors, proposed changes in third-party financing, and pending legislative proposals.Professional Development - Responsible for training, education, coaching, and assessment of staff competencies. Participates in own professional development by maintaining required competencies, licenses, and certifications, identifying learning needs and seeking appropriate assistance or educational offerings. Creates a work climate that empowers colleagues and values colleagues' contributions.Procurement - Directs Pharmacy purchasing and procurement activities including purchasing, receiving, storing, distribution, inventory, and dispensing of pharmaceutical. Optimizes procurement and distribution processes and develops/implements innovative means to improve efficiencies, reduce waste and maximize financial contribution. Analyzes vendor contracts, participates in negotiations as appropriate, and monitors contract compliance.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. FUNTIONAL ROLE Provides operations and/or optimization leadership focus; Directs 340B and business management activities; May provide leadership and direction through managers; Balances between staff leadership, broader organizational direction & administration; Accountable for the performance, regulatory readiness, and results of a single large, strategic area/related disciplines or multiple medium-sized departments/areas/clinics in a medium to large-sized single functional domain within a limited geography. MINIMUM QUALIFICATIONS Education: Bachelor's Degree required. Advanced or Master's degree preferred Experience: Minimum of ten (10) years' experience in 340B management and / or health-system business operations. Minimum seven (7) years of pharmacy management experience. Management within a health-system required. Finance background preferred.Certifications / Licensure / Registrations: 340B Ace preferred. REQUIRED SKILLS AND ABILITIES Proven leadership skills in relationship to motivating and empowering staff. Preferred experience working in an organization of comparable size and complexity, preferably in healthcare. Business acumen essential to operate effectively within the health system and advance the profession and practice of pharmacy. Strong analytical and cognitive skills necessary to prepare operating budgets and interpret financial trends, define system problems, develop alternatives, and implement new procedures that are cost effective and continuously improve quality. Ability to plan, develop and implement programs and services that improve pharmaceutical care and services. Able to identify opportunities, facilitate work groups, and develop new processes. Able to develop and maintain relationships with a variety of types of positions, disciplines and individuals at the system, region, and ministry levels. Knowledge of current trends and developments in the Pharmacy practice and changing hospital and health care environment. Critical thinking skills and ability to develop innovative programs and strategies to effectively respond to a rapidly changing health care environment. Demonstrates leadership and collaboration skills, strong customer service orientation, team building, and personnel management Working knowledge of Microsoft office products, including word, Excel, PowerPoint and other graphics or presentation software.Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position may require potentially prolonged periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing.Must possess the ability to comply with Trinity Health policies and procedures Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Keywords: MercyOne, Ames , Regional Director Pharmacy Business Operations/340B, Healthcare , Des Moines, Iowa