Ramp Service Agent - Aviation Customer Service Role

Company: Signature Flight Support Corporation
Location: Des Moines
Posted on: November 1, 2024

Job Description:

Job SummaryWe are seeking a highly skilled and experienced Ramp Service Agent to join our team at Signature Flight Support Corporation. As a key member of our ground support team, you will be responsible for providing exceptional customer service to our clients while ensuring the safe and efficient handling of aircraft.Key Responsibilities

• Aircraft Handling: Safely and accurately conduct flight line operations in accordance with established policies and procedures.
• Customer Service: Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration, and courtesy to everyone at all times.
• Ground Support Equipment Operation: Operate and drive ground service equipment such as fuel trucks, vans, tugs, and cars.
• Communication: Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.
• Teamwork: Work well as part of a team, get along with others, follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions.Requirements
  • Education: High school diploma or general education degree (GED).
  • Age: Minimum of 18 years of age.
  • Driver's License: A valid state driver's license. In some locations, a commercial driver's license (CDL) is required as dictated by local regulations and business needs.
  • Background Checks: Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies.
  • Language: Excellent verbal and written communication skills, and for safety-sensitive tasks, in English.
  • Physical Demands: This is a physical job. There is extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc.Preferred Qualifications
    • Experience: Three (3) to six (6) months experience and/or training in aviation, customer service, or other related field; or equivalent combination of education and experience and/or training.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

Keywords: Signature Flight Support Corporation, Ames , Ramp Service Agent - Aviation Customer Service Role, Sales , Des Moines, Iowa